CAREERS
More Than Just A Job, We Offer An Opportunity To Grow
Roman Network is a people-first company stressing unequivocally providing the employees with the most conducive environment to perform and grow. We groom our workforce through various learning and development opportunities while laying out a linear career progression path for everyone. We make working fun at Roman Network with multiple employee-led initiatives that reignite camaraderie and help our employees break free from their workaday routine. We prioritize our employees’ mental and physical well-being by creating a safe and communicative workplace environment that listens to the voice of its people.
Connect With Us : +91 9315992323 OR Email : Hr@romannetwork.com
Roles and Responsibilities . . . . . . -Acquisition of new clients ( B2B ) -Lead conversion from numerous marketing channels -Creating a short- and long-term sales plan with the intention of achieving the given objectives -Consistently meet revenue goals in accordance with team/organizational goals -Actively looking for possibilities to upsell and cross-sell to existing customers -Obtaining referrals from the current clientele to widen the sales pipeline -Management of customer relationships -Recognize customer needs and provide insights for improving the product portfolio based on interactions with and feedback from customers -Management of key accounts -Development of new accounts -Reporting and operations -Overseeing pre - to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction
- LOCATION: Noida, India
- QUALIFICATION: 2+ YEARS EXPERIENCE, GRADUATION
Job description.... -Acquisition of new clients ( Government sector ) -Lead conversion from numerous marketing channels -Creating a short- and long-term sales plan with the intention of achieving the given objectives -Consistently meet revenue goals in accordance with team/organizational goals -Actively looking for possibilities to upsell and cross-sell to existing customers -Obtaining referrals from the current clients to widen the sales pipeline -Management of customer relationships -Recognize customer needs and provide insights for improving the product portfolio based on interactions with and feedback from customers -Management of key accounts -Development of new accounts -Reporting and operations -Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction -Must have experience with government clients.
- LOCATION: Noida, India
- QUALIFICATION: 2+ YEARS EXPERIENCE, GRADUATION
Role and Responsibilities..... -Research and identify solutions to software and hardware issues -Diagnose and troubleshoot technical issues, including account setup and network configuration -Ask customers targeted questions to quickly understand the root of the problem -Track computer system issues through to resolution, within agreed time limits -Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue -Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) -Provide prompt and accurate feedback to customers -Refer to internal database or external resources to provide accurate tech solutions -Ensure all issues are properly logged -Prioritize and manage several open issues at one time -Follow up with clients to ensure their IT systems are fully functional after troubleshooting -Prepare accurate and timely reports -Document technical knowledge in the form of notes and manuals -Maintain jovial relationships with clients
- LOCATION: Noida, India
- QUALIFICATION: 2+ YEARS EXPERIENCE, GRADUATION
Build A Rewarding Career with US
We strive to create a workplace that reflects the commitments and aspirations of the diverse communities that we serve. An inclusive ecosystem where everyone feels empowered to bring their full force at work and deliver excellence across all levels.
A Commitment to Equality, Inclusivity, and Diversity
Roman Network is an Equal Opportunity Employer. We strive to create a workplace that reflects the commitments and aspirations of the diverse communities that we serve. An inclusive ecosystem where everyone feels empowered to bring their full force at work and deliver excellence across all levels.
Open Culture
We have built an open work culture that includes, inspires, and connects every employee, involving them meaningfully in the process of organizational growth.
Work Life Balance
Strike the perfect work-life balance to unplug and work smarter with the right energy, enthusiasm, and creativity for increased productivity.
Learning & Development
We empower employees to expand their skills and grow faster in a collaborative work environment with customized learning and development opportunities across functional and leadership roles .
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